Dr. Xianglan Chen is Full Professor of International Studies at the University of International Business and Economics(UIBE), Beijing, China. She is Director of the eye-tracking lab at UIBE. She is a council member for several societies such as cognitive linguistics society and also eye-tracking society in China. She has published 70 journal papers. In recent years she applies the eye-tracking method to cognitive and business language research. She has got two national projects(National Planning Funds of Philosophy and Social Science (project number11BYY010) and National Planning Funds of Philosophy and Social Science (project number19BYY016). One of her monographs got the second award at the Seventh Outstanding Scientific Research Achievements of the Ministry of Education in 2015.
Dr. Basak Denizci Guillet is an Associate Professor of Hospitality Finance and Revenue Management at the School of Hotel and Tourism Management at the Hong Kong Polytechnic University. She received a B.S. degree in tourism and hotel management from Bilkent University, a M.S. degree in hotel administration from the University of Massachusetts, Amherst, and a Ph.D. degree in hospitality financial management from the Pennsylvania State University. She worked in the hotel industry as part of the Hilton and Marriot teams. She is the recipient of 2012 President’s Award for Excellent Performance and Achievement in Teaching, The Hong Kong Polytechnic University, 2013 Schoolof Hotel & Tourism Management Award for Research Excellence and 2015Schoolof Hotel & Tourism Management Award for Service Excellence .
She is an editorial board member of the International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Revenue and Pricing Management, Journal of Hospitality and Tourism Administration, Anatolia and European Journal of Tourism Research. Prior to her appointment at the Hong Kong Polytechnic University, she worked at University of South Carolina as an assistant professor.
Her academic research interests include hospitality business analytics with an emphasis on financial and revenue management. Dr. Denizci Guillet has presented her research papers in several conferences including Annual International Council on Hotel, Restaurant and Institutional Education (I-CHRIE) Conference, Asia Pacific Tourism Association Conference, Annual Conference and Exposition and Annual Conference of the Association of Hospitality Financial Management Education. She published her work in the Cornell Hospitality Quarterly, Journal of Hospitality and Tourism Research, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Journal of Hospitality Financial Management, Journal of Travel Research, Annals of Tourism Research, and the Journal of Intellectual Capital. She delivered workshops and training programs on strategic decision making from a hospitality financial management perspective and revenue management to hotel executives in South East Asia.