Keynote Speakers

Dr. Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is the Head of Department of Tourism and Hospitality, Director of the eTourism Lab and Deputy Director of the International Centre for Tourism and Hospitality Research, at Bournemouth University in England. In 2018 Bournemouth University was ranked 8th in the QS World University Rankings for Hospitality & Leisure Management. He is also the First Vice President of the International Academy for the Study of Tourism, an Executive Board Member of the United Nations World Tourism Organisation (UNWTO) Affiliate Members and the Editor in Chief of the most established Journal in Tourism: Tourism Review, now and SSCI Journal in its 74th volume. Dimitrios is a Founding Member and past President (2010-2014) of the International Federation for Information Technologies in Travel and Tourism (IFITT). Professor Buhalis’ work is referenced widely, being the 3rd most cited for tourism and 1st most cited for hospitality 18th on strategy and 30th in Marketing on Google Scholar with more than 33500 citations and h-index 79. Dimitrios current research focus includes: Real Time and NownessSmart Tourism and Smart HospitalitySocial Media Context and Mobile Marketing (SoCoMo)Augmented RealityTechnology enhanced Experience Management and PersonalisationReputation and Social Media StrategiesAccessibility and Special Diet (Alergens) Tourism. He is a renown international speaker and frequently delivers keynote presentations, speeches, seminars and workshops in both academic and professional conferences globally. He has close collaborations with industry, governments and international organisations worldwide. Professor Buhalis is an inspirational forward thinker that undertakes cutting edge research, develops innovations and makes a major impact to global society. For more information, books, articles and presentations see www.buhalis.com.


Dr. Valentina Della Corte is Full Professor of Business Management at University of Naples Federico II. She received phd at Ca’Foscari University. She teaches Tourism Business Management, Cultural Heritage Management, Revenue Management and Strategic Management and Marketing. She is author and reviewer of numerous articles in specialised journals, both national and International, of contributions in books with plural authors and of monographic works. She has coordinated several research activities and she cooperates actively for Bachelor, Master degrees and PhD programs in Italy and Europe, also promoting international relations with the entrepreneurial world. She is member of Strategic Management Society and of Academy of Management. Her research is focused on strategic management and marketing and in particular resource-based theory, business networks and coopetition, dynamic capabilities, value creation and appropriation both intra-firm and inter-firm, innovative marketing in tourism and heritages. She is Coordinator for the Degree Course in Hospitality Managementat University of Naples Federico II.

She is an editorial board member of Global Finance Review, Journal of Governance and Regulation, Asian Research Journal of Arts and Social Sciences, Journal of Open Innovation: Technology, Market and Complexity, Academy of Strategic Management Journal, Journal of Governance and Regulation, International Journal of Marketing Studies, Quaderni di ricerca economico-aziendale: teoria e casi

Prof. Della Corte has been invited to speak at several international and national conferences. She won the Best Paper Award at Society of Open Innovation: Technology, Market, and Complexity & Society Annual Conference (2016) and 12th International QMOD and Toulon-Verona Conference on Quality and Service Sciences
(2009).


Ms. Cheryl Strauss Einhorn is the creator of the AREA Method, a decision making system to solve complex problems. Cheryl is the founder of coaching and consulting firm CSE Partners and education technology company Decisive. She is the author of the award-winning book ProblemSolved, a Powerful System for Making Complex Decisions with Confidence & Conviction on personal and professional decision-making and the newly released Investing In Financial Research, A Decision-Making System for Better Result, about financial and investment decisions, which has been a number one new release on Amazon.

Cheryl teaches as an adjunct professor at Columbia Business School and has won several journalism awards for her investigative stories about international political, business and economic topics. Her AREA Method is currently being used successfully across broad domains ranging from low-income high schools, to multi-national companies, to government
agencies.